South Cairns Resort, Cairns

We had an overall decent stay, with spacious rooms and well-kept grounds, but the experience was overshadowed by some significant issues. The hotel is quite remote and the lack of advertised shuttle service was disappointing. Although the staff was friendly, the service was inconsistent and the room wasn't cleaned at all during our stay, which was a letdown. If you're looking for a simple place at a lower price, it might work, but don't expect the level of service typical of other chains.

Our stay started with a bit of a panic when we arrived, but we ended up enjoying the place. While the hotel's exterior could use some TLC, the spaciousness and cleanliness of our rooms made up for it. The staff were respectful of our space, and we found the locals to be quite friendly. However, if you prefer modern resorts, you might want to look elsewhere.

The hotel has a spacious layout with well-kept grounds and a decent pool area. The restaurant staff was attentive, and the food was well-prepared. However, we faced several issues, including misleading advertising about a free shuttle service, an inconvenient location far from town with limited dining options, and a lack of room cleaning during our stay. Overall, the experience was quite disappointing, given the expectations set by the brand.

Our stay had its ups and downs. The hotel is clean and spacious, with a lovely pool view. However, we faced quite a few issues regarding service and dining options. The location is a bit far from town, which made it inconvenient at times. While the room was comfortable, other aspects really detracted from the experience.

While the hotel offers decent value for the price and some spacious rooms, my experience was marred by its inconvenient location and lack of proper service. The grounds were well-kept and the pool area was enjoyable, but the misleading shuttle information and the unresponsive front desk really put a damper on our stay.